RapidTax Customer Service, Tax Preparation

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866-382-9872

Phone Support Hours:
Monday - Thursday: 10 AM to 4 PM, Friday: 10 AM to 1 PM CST

Fax Number
866-254-3861

We’re currently experiencing high call volumes and extended holding times. Please leave a detailed message via your account’s message board, and we will address your 2024 tax return as soon as possible. Rejections have a five-day grace period for extension filers. Taxpayers who have refunds and prior-year tax returns are not subject to this deadline. Thank you for your patience.

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If you are a current and submitted member, please log in to your status page and leave us a message there. To protect your privacy and security, we will not send tax related and confidential information via unsecured email.

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877-289-7580