Frequently Asked Questions
Yes, RapidTax takes every possible precaution to keep your personal information secure. Several measures are in place to ensure that our site is safe.... [Read More]
Yes, you will need to create a username and password in order to create an account. This login info will allow you to complete your return using our t... [Read More]
To get started with RapidTax just create an account. Then allow our simple tax program to guide you through the process of completing your tax return.... [Read More]
Of course, you can take as much time as you want to complete your return. If you feel like stopping, you can log out of your account. Our program will... [Read More]
Yes, our customer service agents are standing by to answer your tax questions and help guide you through the process of completing your return. Phone ... [Read More]
Yes, if you accidentally make a mistake entering information into the RapidTax application it’s easy to fix. If you catch your mistake right away, jus... [Read More]
E-filing is faster, easier, and more accurate than traditional paper filing. The IRS now encourages everyone to e-file and since the agency introduced... [Read More]
Yes, the RapidTax application is fully equipped to deal with taxpayers who live and work abroad, including those serving on military assignment in a f... [Read More]
Yes, after you finish your federal return, the RapidTax program will use that information to fill out the relevant state tax returns and then gather a... [Read More]
How long it takes to finish your return depends on how quickly you proceed through the interview questions and how complex your tax situation is. If y... [Read More]
24 hours after you complete your return, and our tax professionals have had an opportunity to review it, you will receive an email letting you know th... [Read More]
You can access customer service messages by logging in to your account and scrolling to the bottom of the page. There in the live support chat box you... [Read More]
Typically e-filers who request a direct deposit refund will get their money in 10 to 21 days, e-filers who request a paper check 2 to 3 weeks, and pap... [Read More]
No. The IRS no longer allows any tax preparer to offer Refund Anticipation Loans. You can, however, choose the “Fast 8-15 Day Fee from Refund” pricing... [Read More]